Airport Transfers - Geneva

Faq's and general details

Ideally book early to avoid disappointment and if you are travelling with babies or young children please let us know at the time of the booking as we have baby and booster seats that are required by law for them to have their own secured seat.

Important: Please let us have your name, flight number, arrival date and time, destination address and mobile number, number of passengers: plus your return flight details, if a return transfer is required.

Payment. You may pay using Visa or MasterCard and for security please call us directly with your card number, removing the risk of on-line fraud.

On arrival at the airport. We will meet you at the Swiss/International arrivals gate in the airport and will have a board with your name/party leaders name upon it. Please note that all European and most international flights exit at the Swiss/international arrivals gate. The French sector has been designated to folk arriving from outside the EU requiring a Visa for Switzerland.

If your flight is delayed, please contact us beforehand to make sure we will be there to meet your rescheduled flight.

If you cannot find your driver immediately please don't despair as they may already be at the airport or close to it in the case of traffic delays. Please call +33 (0)610 63 45 58 for an update of the drivers position.

Our office staff provide the driver with detailed directions to your chosen destination. However just in case of any difficulty's please ensure you are carrying location and contact details for your accommodation.

Departure Information. In the local areas to Geneva Airport, i.e. within an hours drive we will collect you from your accommodation approximately 3 hours before your flight departure time. However during high season periods and times and in poor weather the collect time may be brought forward by 30- 60 minutes to ensure that you make your flight. In this case you will be contacted a day or so before your departure.

If necessary and during the winter months please inform the office/driver in advance of poor or difficult road or access conditions to your accommodation.

Oversized Luggage. We are equipped to carry skis or snowboards and normal luggage. Please inform us at the time of booking if you have any oversized luggage, so that we can make special arrangements if need be.

Privacy policy. Airport Transfers - Geneva take your personal privacy and information seriously. Any information collected by us in relation to your booking will only be used for these purposes and will not be passed onto other 3rd parties. As a result of ordering from us, your name and address may be added to our mailing list and possibly used only by us for any future promotions. If you would prefer us not to contact you with news or promotions please e-mail us at info@airporttransfers-geneva.com requesting this. The information you supply to complete the payment process: the card number, expiry date and 3 digit security code will not be stored on our system.

Office: +33450545963
Mobile: +33 610634558
e-mail: info@airporttransfers-geneva.com